TLC News

FOR-HIRE VEHICLE DRIVER EDUCATION REQUIREMENT BEGINS DECEMBER 20, 2015

tlc 10.22

Added 10/21/15- Click here for original Industry Notice


FOR-HIRE VEHICLE & DRIVER LISTS NOW AVAILABLE ON OPEN DATA

Added 8/20/15. Click here to view the original industry notice.


TLC TECHNOLOGY OFFERS AN EASIER WAY TO SUBMIT TRIP RECORDS & GET A RECEIPT

Added 6.26.15. To read the original industry notice click here.


TLC APPROVES SECOND PARTICIPANT IN THE VEHICLE SAFETY TECHNOLOGY PILOT

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Added June 1, 2015. To read original industry notice click here.


TLC RELEASES CITYWIDE ACCESSIBLE DISPATCH PROGRAM RFP

The New York City Taxi and Limousine Commission (TLC) today published a Request for Proposals (RFP) to seek a qualified vendor to administer a citywide Accessible Dispatch Program that would significantly expand the level of taxi service available to passengers who use wheelchairs. The TLC’s current Accessible Dispatch Program has been serving passengers since 2012, and in the last year alone has provided over 47,000 medallion taxi rides originating in Manhattan to destinations throughout the city. The goal of the new expanded program is for it to feature citywide pick-up by either a yellow or green cab, depending on closest availability.

By expanding upon the current accessible dispatch program, wheelchairusing passengers throughout the five boroughs will have access to reliable, spontaneous wheelchair accessible taxi service that utilizes an advanced reservation system to maximize efficiency.

“Spontaneous mobility is an essential component of leading fulfilling work and personal lives,” said TLC Commissioner and Chair Meera Joshi. “Our existing accessible dispatch system, with pick-ups limited to Manhattan, has helped to provide that quality for thousands of users over the past two years. It is now essential that we ensure that this level of service is available to persons with disabilities throughout the city. With 1,125 accessible Boro Taxis and 581 yellow medallion taxis on the road, and a well-crafted RFP that will help us choose the best possible service provider, we’re in the best position possible to achieve our goals.”

“Over the past few years, this program has helped thousands of users get where they’re going more conveniently and comfortably,” said Victor Calise, Commissioner of the Mayor’s Office for People with Disabilities, “offering them travel options that never before had existed. Building on that solid foundation and incorporating the lessons learned from both the extended pilot program and the limited program that succeeded it, I think we are wellprimed for this expansion.”

With an eye toward the launch of a fully-operational program in January 2016, the RFP sets a deadline of July 8, 2015 for all interested respondents to submit a detailed proposal.The selected vendor will be granted an initial three-year contract, which would include three separate one-year renewal options.

The selected vendor will become the exclusive administrator of the Citywide Accessible Dispatch Program, with responsibilities including (but not limited to):

  • Operating a 24/7 call center to receive and speedily process trip requests from passengers; ? Developing innovative smartphone app technology that allows for seamless delivery of passenger requests and dispatches to drivers of wheelchair-accessible taxis;
  • Coordinating the fleet of wheelchair accessible taxis with the goal of ensuring an available taxi picks up a passenger within 15 minutes of their request;
  • Encouraging driver participation through existing and new incentive programs;
  • Marketing and promoting the Citywide Accessible Dispatch Program to potential users who would benefit from the service;
  • Reporting program data and trip records to the TLC on a routine basis.

The RFP may be obtained via the City Record website: http://www.nyc.gov/cityrecord. (Click on “City Record On-Line (CROL),” then click on “Start Searching.” Search using the PIN #156.) All parties who obtain the RFP – electronically or otherwise – must be registered with the site and provide their organization’s name, address, telephone number, fax number, a contact person, and that person’s e-mail address. RFPs will not be distributed without the above information.

The TLC will hold a Pre-Proposal Conference for prospective proposers on Wednesday, May 27, 2015 at 11 a.m. at 33 Beaver Street, 19th Floor (Commission Hearing Room), New York, NY 10004. About the NYC TLC: The New York City Taxi and Limousine Commission (TLC) was created in 1971, and is the agency responsible for the regulation and licensing of more than 200,000 yellow medallion taxicabs and for-hire vehicles, their drivers, and the businesses that operate and support them. It is recognized as the largest and most active taxi and limousine regulatory body in the United States.

To find out more about the TLC, or to review its rules, regulations and procedures, we encourage you to visit our official web site at WWW.NYC.GOV/TAXI or call 311 in New York City, or 212-NEW-YORK from outside of New York City.

To read the original press release click here.

Added: 5.13.2015


TLC, FAMILIES FOR SAFE STREETS PRESENT A VISION ZERO SAFETY VIDEO

“Drive Like Your Family Lives Here”

The stories of five families devastated by traffic tragedy The New York City Taxi and Limousine Commission (TLC), in partnership with Families For Safe Streets, the NYC Department of Transportation (DOT) and the New York City Police Department (NYPD), today presented the Vision Zero-inspired 15-minute video feature, “Drive Like Your Family Lives Here.” Among other future uses to come, the video will be integrated into driver training programs for prospective taxi and For-Hire Vehicle drivers, as well as fleet training programs at the Metropolitan Transportation Authority (MTA) and the NYC Department of Citywide Administrative Services (DCAS). The video may also be viewed through the TLC’s web site at www.nyc.gov/taxi starting March 31.

The video offers a frank and often emotional glimpse through the eyes of members of five featured families who have lost loved ones to traffic-related tragedies in recent years. These five families were among those attending the launch event, held at the Crosby Street Hotel in Lower Manhattan. The TLC produced the video as part of its ongoing mandate to help bring about an end to traffic fatalities, the principal goal of Mayor Bill de Blasio’s Vision Zero action plan. The TLC is one of three lead agencies tasked with implementing Vision Zero, alongside the NYPD and DOT.

The Video may be viewed tonight at: http://youtu.be/OAnSw3nzj0U

“Drive like your family lives here: that’s our message. These are all our children, our parents, our brothers and our sisters. These tragedies could be any of ours. We have each other’s lives in our hands. Above all things, Vision Zero is about all of us taking collective responsibility for making our
streets safer,” said Mayor Bill de Blasio.

Said TLC Commissioner and Chair Meera Joshi, “I am deeply inspired by the courage these families exhibit on a daily basis. The fact that they have dedicated themselves to sharing their very personal pain as they have to help prevent others from experiencing such profound loss goes beyond mere generosity. I believe this video will leave an indelible mark in the minds of all who see it, and that they will come away with a renewed understanding of the awesome responsibility a driver has to everyone around them. I am also grateful to our partners in the advocacy and government communities.There’s no way we could have done this without their expertise and their enthusiasm.”

“I have been deeply impressed with Families for Safe Streets’s success persuading our legislators in Albany and our leaders in New York City about the urgency of Vision Zero. I anticipate that their personal experiences will have an even more powerful effect on TLC’s more than 100,000 drivers,” said DOT Commissioner Polly Trottenberg. “This video will play an important role in training taxi drivers on the tragic consequences of reckless driving. We will continue to work closely with the advocacy community as we move forward with Vision Zero goals for education and awareness.”

“The NYPD is dedicated to protecting New Yorkers and using all available resources to prevent fatal collisions and the needless loss of life. Through collaboration on multiple levels, we are working to enforce the law and let New Yorkers know that their choices matter. Together we can all make
decisions that will save lives and keep the city safe,” said Police Commissioner William J. Bratton.
Said Amy Tam-Liao, of Families for Safe Streets, “It is our hope that our story, along with the others, will serve as another powerful tool in our effort toward Vision Zero, because no family should needlessly suffer as ours has. As painful as it was to retell our story, the medium of video may connect with people in a way where words by themselves may sometimes not be
enough.”

Said Lizi Rahman, of Families for Safe Streets, “I hope that the video will tell drivers a person killed by a vehicle is not merely a name or number. There is a person behind the name, and there is a family behind that person, and there is a community of family and friends behind that person. That person had dreams, hopes, and plans for the coming weeks, months and years just like all of us, which were crushed by a reckless driver. “This film will have an impact on some drivers, if not all. They will think twice before driving carelessly or recklessly. We only pay attention to something when we associate our own family to the situation. Thinking that my careless driving could kill my own family would certainly slow me down.”

To read the original Press Release click here.

Added: 3.31.15


FOR-HIRE VEHICLE TRIP RECORD SUBMISSION IS LIVE

Today, the New York City Taxi and Limousine Commission (TLC) released instructions for bases on how to upload trip records pursuant to the FHV accountability rules. Bases that did not opt to use the TLChosted SFTP may use the instruction guide to understand the process for submitting their records in CSV or Excel formats. Please visit http://www.nyc.gov/triprecords and download the Windows Drive Mount Instruction Guide.

Bases must follow strict naming conventions when uploading their files. The naming conventions are as follows

1. CSV File Submission:
If you are submitting trip records in the CSV file format, you must name your file using the following format:

For the main trip record file, type your base license number then underscore; then the start date of your trip record (year,month,day) then a hyphen; then the end date of your trip record (year, month, day); and “.csv”.
See the example: B00000_20150101-20150228.csv

For the Vehicle Converter file, type your base license number then underscore; then “vehicles”; then the start date of your trip record (year,month,day) then a hyphen; then the end date of your trip record (year, month, day); and “.csv”.
See the example: B00000_vehicles_20150101-20150228.csv

For the Driver Converter file, type your base license number then underscore; then “drivers”; then the start date of your trip record (year,month,day) then a hyphen; then the end date of your trip record (year, month, day); and “.csv”.
See the example: B00000_drivers_20150101-20150228.csv

2. Excel File Submission:
If you are submitting trip records in the Excel file format, you must name your file using the following format: For the main trip record file, type your base license number then

For the main trip record file, type your base license number then underscore; then the start date of your trip record (year,month,day) then a hyphen; then the end date of your trip record (year, month, day); and “.xls”.
See the example: B00000_20150101-20150228.xls

For the Vehicle Converter file, type your base license number then underscore; then “vehicles”; then the start date of your trip record (year,month,day) then a hyphen; then the end date of your trip record (year, month, day); and “.xls”.
See the example: B00000_vehicles_20150101-20150228.xls

For the Driver Converter file, type your base license number then
underscore; then “drivers”; then the start date of your trip record
(year,month,day) then a hyphen; then the end date of your trip record
(year, month, day); and “.xls”.
See the example: B00000_drivers_20150101-20150228.xls

TLC is currently developing a website that will automatically name trip record files when
they are submitted. TLC will notify all FHV bases when that website becomes available.
If you have questions about this Industry Notice or how to submit trip records, please
contact the TLC at 718-391-5501 or e-mail triprecords@tlc.nyc.gov .

To read the original industry notice click here.

Added: 3.30.2015


Invitation to eFHV Outreach Meetings

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To see the original industry notice click here.

Added: 3.19.15


TLC Rules Prohibit “Cross-Class Dispatch” of FHV’s

TLC Notice

To see the original industry notice click here.

Added: 3.16.15


Important Message Regarding TLC’s Tribunal

IMPORTANT MESSAGE REGARDING TLC’S TRIBUNAL

TLC’S Manhattan Tribunal has moved from 33 Beaver Street. Their new location is 66 John Street, 11th Floor, NY, NY 10038. At their new location, there will only be one TLC cashier on site who will process payment transactions on the day of a hearing.

All other cashiering transactions, such as renewal payments, licensees can submit payments online at www.nyc.gov/lars, or at the TLC Tribunal in Long Island City at 32-02 Queens Blvd, 3rd Floor.

For more information regarding TLC’s Tribunal, click here.

Added: 3.13.15


 

TLC Launches Excel Process for For-Hire Vehicle Trip Record Submission

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To see the original TLC Industry Notice click here.

Added: 3.6.15


Important Notice about Improvement Surcharge Payment Process for Street Hail Livery Permit Owners and Medallion Owners and Agents

The New York City Taxi and Limousine Commission (TLC) wishes to inform licensees that on January 1, 2015, a $0.30 per trip Improvement Surcharge went into effect and taxicabs and Street Hail Liveries (SHLs) were automatically updated to charge the new rate for all hailed trips. This surcharge will help fund an increase in the number of wheelchair accessible vehicles (WAVs) on the road to assist in achieving the City’s goal of a 50% wheelchair accessible taxi fleet by the year 2020. Medallion owners/agents and SHL permit owners are responsible for sending the surcharges to the New York City Taxi & Limousine Commission (TLC) each quarter which will be placed into a Vehicle Fund and a Driver Fund. The TLC will then issue payments to WAV owners and drivers starting in 2016.

Payment for the first quarter of 2015 is due by May 1, 2015. Failure to submit your payment by that date may result in the issuance of a summons which could result in fines and/or possible suspension of your license until compliance.

Each SHL permit owner, medallion owner, and/or medallion agent will receive a quarterly statement from their TPEP or LPEP provider. The TLC will provide further guidance in an upcoming Industry Notice on how to access statements through TPEP and LPEP Provider web portals. For the first quarter the surcharges will be due on May 1, 2015 and will follow the timeline below:

  • April 5, 2015 – 5th day after quarter end. Improvement Surcharge statements will be available on the TPEP and LPEP Provider web portals. Do not access the statements before April 5th to ensure that all trips are included in the statement.
  • April 5 – April 20, 2015 – Challenge Period starts. Owners and agents will be able to review their Improvement Surcharge statements and raise any discrepancies to their TPEP or LPEP Providers during the 15-day Challenge Period.
  • April 20, 2015 – Challenge Period ends. Amounts due are finalized.
  • May 1, 2015 – Payment is due to the TLC. Payments may only be made using the NYC Taxi & Limousine Commission’s License Applications, Renewals & Summonses (LARS) system which can be found at: www1.nyc.gov/lars/

Subsequent quarters will follow the same timeline. Improvement Surcharge statements will be available on the 5th of the month following the quarter’s end. The 15-day Challenge Period for the quarter will end on the 20th of that month, and payments will be due to the TLC on the first day of the subsequent month.

Statements will include detailed payment instructions that will clearly outline how to make a payment using LARS. The quarterly statements will separately list the amounts owed for the Vehicle Fund and the Driver Fund, as well as the total amount owed to both funds. You will only need to make one payment to cover the total amount owed for both funds. Please be aware that you will not be able to pay an amount other than what is listed on your final invoice, nor will you be able to make any payments outside of the LARS system. No partial payments will be accepted. Also, a new quarter cannot be paid if previous quarters have not been paid. To pay you must have a valid checking account, credit card, or debit card, and e-mail address. American Express, Discover, MasterCard, and Visa are accepted.

Questions regarding amounts owed should be directed to your TPEP or LPEP Provider for resolution during the 15-day Challenge Period so that a new amount owed can be provided and a revised statement printed.

 

 To see the original TLC Industry Notice click here.

Added: 2.19.15


TLC Begins Accepting Applications for Used Taxi Vehicle Pilot

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Click here to read the original industry notice.

Added: 2.10.15

 


TLC Launches For-Hire Vehicle Trip Record Submission Process

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Click here to read the original industry notice.

Added: 2.6.15

 


 

TLC Announces New Enhancements to Online Licensing Program

4.9.14 Licensing Online

 

Click here to read the original industry notice.

Added: 4.9.14


Mayor De Blasio Announces New TLC Chairwoman/Commissioner, Meera Joshi

meera joshi

Mayor De Blasio just announced that he has appointed former TLC General Counsel/Deputy Commissioner Meera Joshi to be the new Chairwoman/Commissioner of the Taxi and Limousine Commission.  Prior to serving as General Counsel, Ms. Joshi was the First Deputy Commissioner at the Civilian Complaint Review Board and served as an Inspector General at the Department of Investigation.

“Meera is an excellent choice for Commissioner.  She brings all the necessary character traits to the position: integrity beyond reproach, intelligence, openness, with a willingness to listen, and experience.  She will hit the ground running,” said Ira Goldstein, Executive Director of the Black Car Fund.

“The black car industry looks forward to working with a TLC Commissioner that will truly listen and hear our concerns in these difficult economic times for small business owners while improving service for our customers and addressing citywide safety concerns,” said Berj Haroutunian, President of the Black Car Assistance Corporation.

Ms. Joshi must still be approved by the City Council which is expected to be a formality.

Contact: Ira Goldstein |347.692.8522 | igoldstein@nybcf.org

Added: 3.8.14


Important Information About Super Bowl Week

Jan 27 Industry Notice

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The New York City Taxi and Limousine Commission (TLC) today
shared some important information with its licensees about the Super
Bowl. Due to the high volume of visitors expected in the New York City
area for Super Bowl XLVIII, the TLC anticipates increased demand and
fare opportunities for taxicabs and for-hire vehicles. Please note the
following:
? The TLC will be directly messaging drivers with Super Bowl-related
fare opportunities.

? Drop-offs will NOT be permitted at MetLife Stadium on Super Bowl
Sunday (2/2/14). All vehicles entering the area MUST have an NFL Super
Bowl parking pass and will be required to stay at the stadium for the
duration of the game. Vehicles without a pass will be turned away upon
entering the vicinity.

? Please visit for the NYC Department of Transportation website for
information on traffic conditions and road closures. http://www.nyc.gov/dot

? LaGuardia (LGA) Airport will offer special parking to licensed
liveries between January 27 and February 2, 2014. Please note that this
does NOT apply to Kennedy Airport (JFK).

o Licensed liveries can park free for two (2) hours at Lot 1
(near Terminal B) and Lot 5 (near Terminals C and D).
o Parking for longer than two (2) hours will result in drivers
being charged the normal parking rate for their entire time in the lot.
o Lot 7 will continue to be available to those for-hire vehicles
that are pre-registered to park up to three (3) hours for $1.00.

? The NYS Office of Victim Services has an important message
regarding the Super Bowl. We encourage you to visit their website at
http://www.ovs.ny.gov/index.html.

Please continue to check the TLC, NYCDOT and the Port Authority
of New York and New Jersey websites for additional information regarding
Super Bowl operation.

To see the original TLC Industry Notice click here. 

Added: 1.27.14


New TLC Enforcement Satellite at JFK Airport

The New York City Taxi and Limousine Commission (TLC) has unveiled a new dedicated satellite enforcement facility at John F. Kennedy International Airport. The new facility, created in coordination with the Port Authority of  New York and New Jersey (PANYNJ), allows the TLC to have a consistent presence at the airport to combat illegal for-hire activity.

“JFK is an exceptionally active transportation hub,” said TLC Commissioner and Chair David Yassky, “and for that reason, it is a magnet for illegal for-hire activity. It’s very natural for us to be here and have a permanent ‘home’ at JFK, and we’re very grateful to the Port Authority for embracing this initiative and for so effectively partnering with us on enforcement in general.”

“There is no place at Port Authority airports for illegal taxi hustlers and we are pleased the New York City Taxi and Limousine Commission is enhancing its crackdown initiatives to supplement those by Port Authority police officers,” said Port Chief Security Officer Joseph Dunne. “The TLC’s increased vigilance will help protect passengers at JFK Airport by reducing the chances they may unwittingly accept a ride from a fraudulent and potentially unsafe driver pretending to be a legitimate taxi operator.”

During enforcement operations, the facility becomes home base for squads of 10-15 TLC inspectors – known as New York’s Proudest – and supervisors. Anti-hustler operations launched from the new facility at JFK Airport have yielded a record 442 seizures of illegal, unlicensed vehicles since its doors opened on October 8 – more than five times the productivity level experienced during the similar period last year. We continue to maintain a broad-based enforcement presence at LaGuardia Airport as well, with efforts there yielding 192 seizures this fiscal year. There were more than 800 seizures of illegal hustler vehicles fiscal-year-to-date (starting July 1) at both airports. There have been a total of 4470 seizures of unlicensed  vehicles performing illegal for-hire activity citywide this fiscal year.

Further enhancing the TLC’s enforcement efficiencies, the agency’s recent contract with Knights Towing allows field officers to focus fully on operations rather than on paperwork and the transportation of seized vehicles. The contract also includes the auction of vehicles that aren’t redeemed in a timely manner by violators, resulting in fewer repeat offenders turning up on the TLC’s “hook.”  As of late October, 509 vehicles have been auctioned.

The New York City Taxi and Limousine Commission (TLC) was created in 1971, and is the agency responsible for the regulation and licensing of almost 200,000 yellow medallion taxicabs and for-hire vehicles, their drivers, and the businesses that operate and support their industries. It is recognized as the largest and most active taxi and limousine regulatory body in the United States.

To see the original press release click here. 

Added: 12.2.13


STREET HAIL SERVICE PROHIBITED FOR NON-STREET HAIL LIVERIES AND PROPOSED RULE ON VEHICLE COLOR

Industry Notice #13-34
August 20, 2013

For Immediate Release

8.20.13 illegal street hail industry notice

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The New York City Taxi and Limousine Commission (TLC) wishes to remind its For-Hire Vehicle (FHV) licensees that vehicles that are not affiliated to a Street Hail Livery (SHL) Permit and have not been inspected at TLC’s Woodside facility are not permitted to provide street hail service.

Livery vehicle licensees who perform street hail service without meeting the requirements to do so are subject to TLC enforcement action, including, but not limited to, significant fines and the possible seizure of their vehicle.

The TLC also wishes to inform FHV licensees that it will be publishing a draft rule prohibiting FHVs that are not affiliated to an SHL permit from being painted any shade of green. The purpose of this proposed rule is to prevent confusion of SHLs with non-SHL FHVs. In anticipation of the passage of this proposed rule, FHV owners/operators are strongly encouraged to avoid painting their vehicles any shade of green. If the rules are approved, any vehicle painted green that is not affiliated to an SHL permit will need to be painted a color other than green.

For information on how your vehicle may be licensed for Street Hail Livery service, visit the TLC web site at: www.nyc.gov/taxi.

http://www.nyc.gov/html/tlc/downloads/pdf/industry_notice_13_34.pdf

Added: 8.20.13


NOTE TO TLC LICENSEES: ONLINE RENEWAL PAYMENTS EXPANDED TO ALL LICENSE TYPES

Industry Notice #13-30
For Immediate Release

The New York City Taxi and Limousine Commission (TLC) is pleased to announce the expansion of online license renewal payments. All licensees may now submit a renewal payment through the TLC website.  Visit the TLC website at www.nyc.gov/taxi and click on “Licensing” for details.

TLC Industry Notice 13-30

Added: 7.29.13


TLC Warns Against the Use of Unapproved E-Hail Pilot Program Apps After Hailo Starts Beta Testing Before Application Approval

Click Here to Read the TLC’s Industry Notice on the Use of Unapproved E-Hail Pilot Program Participant Apps

Read more in this news clip: Hailo is running its ehail app service in NYC without TLC approval 

Added: 4.30.13


TLC Announces First E-Hail Pilot Program Participant, Uber

Click Here to View the TLC Industry Notice

Added: 4.29.13


Parking at Barclays Center

Please distribute this information to your drivers to avoid fines and any other issues.

Barclays Center Parking

 

Added 12.6.12


TLC Releases Emergency Assistance Information

http://www.nyc.gov/html/tlc/downloads/pdf/industry_notice_12_50.pdf

Added on 11.19.12


Thank You, Commissioner Yassky!  

Click Here to View Our Letter to Commissioner Yassky

Added on 11.13.12


Update: Livery Cab Street Hails End Tonight

Mayor Rescind Livery Street Hail

ATTENTION:

 As of 11:59 PM tonight, the TLC will rescind Industry Notice #12-37.  This means that for-hire vehicle drivers will no longer be able to accept passengers by street hail, and taxicab drivers will no longer be able to pick-up additional passengers en route (unless the passenger(s) already in the vehicle make the request).  Please alert your drivers of this change so as to avoid any enforcement measures.  We will be sure to keep you up-to-date regarding any developments coming from City Hall or the TLC.

Added 11.5.12